Furniture Shop Assistant Manager

Bolton Hospice; Bolton; Hybrid; GBP 14,000 - 17,000; Part time

Benefits offered by this job

35 days leave

Bank holidays included

Pension scheme

Free parking

Healthcare cash plan

Training opportunities

Job summary

Bolton Hospice is seeking an organised Assistant Manager to support the Furniture Plus store and warehouse, driving sales and profitability while overseeing stock management. You will lead volunteers and collections operatives to deliver an outstanding supporter experience.

This part‑time role blends retail performance, warehouse operations and team leadership, with a strong focus on compliance, customer service, and living the hospice values. Weekend work on a rota is required.

Qualifications

• Retail experience and strong customer service skills.
• Ability to lead volunteers and collections operatives.
• Good organisational and communication skills; able to work under pressure.

Responsibilities

• Support day-to-day running of Furniture Plus store and warehouse.
• Drive sales and profitability while maintaining safe stock management.
• Lead volunteers and collections operatives to deliver a great supporter experience.
• Ensure compliance with Health & Safety and Gift Aid processes (advantageous).

Skills

Retail experience

Customer service

Team leadership

Organisational skills

Communication skills

Computer literacy

Tools

Microsoft Office

Job description

To maximise income for Bolton Hospice by supporting the effective day-to-day management of the Furniture Plus store, warehouse, and furniture collection service to deliver excellent customer service and ensure safe, compliant retail operations.

Salary £15,667 per annum (WTE £26,111)

Part Time - 22.5 hours per week

The Role:

We are seeking an organised and commercially focused Assistant Manager to support the day-to-day running of the Furniture Plus store and warehouse at Bolton Hospice. You will help drive sales and profitability, oversee safe and efficient stock management, and lead volunteers and collections operatives to deliver an outstanding supporter experience.

This is a hands-on role combining retail performance, warehouse operations and team leadership, with a strong focus on compliance, customer service and living the values of the hospice.

What you need:

We are looking for a motivated and organised individual to support the day-to-day running of our busy charity furniture shop and warehouse. You will have retail experience, excellent customer service skills and confidence working with members of the public and volunteers from all backgrounds. Strong organisational and communication skills are essential, along with the ability to prioritise tasks, meet deadlines and work under pressure. You should be computer literate (Microsoft Office, email and internet) and comfortable undertaking manual handling duties within a warehouse/stockroom environment. Experience of working with or recruiting volunteers, achieving financial targets, and knowledge of Health & Safety and Gift Aid processes would be advantageous. A team-focused approach, flexibility to work weekends on a rota, and a genuine commitment to the values of Bolton Hospice are essential.

Why Bolton Hospice?

Because our purpose is caring for all our patients and those most important to them really well, together with creating a great place to work for all our people. We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generously enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, subsidised meals, option to apply for Blue Light Card and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.

Closing Date for Applications: Sunday 13th September 2026

Interviews are scheduled to take place on the week commencing 21st September 2026.

Please note, this vacancy may close early if sufficient applications are received.