Fundraising & Donor Engagement Officer

Dentaid The Dental Charity; Eling; On-site; GBP 25,000 - 36,000; Full time

Job summary

Dentaid The Dental Charity is seeking a passionate Fundraising Officer to support growth across community, events, trusts, and partnerships. You will deliver engaging supporter journeys and help turn enquiries into lasting engagement, working closely with the Fundraising Manager.

You will own donor stewardship, collaborate with marketing to collect stories and metrics, and represent the charity at events. Based at Totton, near Southampton, with flexible working options discussed.

Qualifications

• Excellent communication skills and ability to manage multiple projects.
• Confidence building relationships with supporters, businesses and external partners.
• A flexible and adaptable approach, with the ability to support different areas of fundraising as priorities change.

Responsibilities

• Manage and deliver a range of fundraising activities and supporter journeys from planning through to delivery, thanking and recognition and future engagement.
• Create engaging supporter stewardship journeys across community and events, corporate Charity of the Year partnerships, trusts and grants and project partners.
• Build strong relationships with supporters, responding to enquiries and communicating effectively through a range of channels including email, telephone, mail, online platforms and face to face engagement.
• Ensure supporters receive meaningful stewardship, recognition and opportunities to deepen their involvement with Dentaid.
• Maintain accurate records of supporter engagement and communications using Salesforce.
• Work closely with the marketing team to gather patient stories, case studies and metrics to support communications, impact reporting and social media activity.
• Attend networking and industry events and exhibitions to promote Dentaid’s work and identify new opportunities.
• Support Trusts & Grants fundraising by completing smaller grant applications and impact reports.
• Use data and supporter feedback to improve fundraising approaches and contribute to annual planning.
• Work collaboratively across the fundraising team, adapting priorities and supporting different areas of work as needed.
• Build positive relationships with internal teams and follow agreed processes to ensure effective delivery of fundraising activity.

Skills

Excellent communication

Relationship building

Flexibility/adaptability

Job description

Dentaid The Dental Charity is seeking a passionate Fundraising Officer to support growth across community, events, trusts, and partnerships. You will deliver engaging supporter journeys and help turn enquiries into lasting engagement, working closely with the Fundraising Manager.

You will own donor stewardship, collaborate with marketing to collect stories and metrics, and represent the charity at events. Based at Totton, near Southampton, with flexible working options discussed.