Fundraising Officer

Dentaid The Dental Charity; Eling; On-site; GBP 25,000 - 36,000; Full time

Job summary

Dentaid The Dental Charity is seeking a passionate Fundraising Officer to support growth across community, events, trusts, and partnerships. You will deliver engaging supporter journeys and help turn enquiries into lasting engagement, working closely with the Fundraising Manager.

You will own donor stewardship, collaborate with marketing to collect stories and metrics, and represent the charity at events. Based at Totton, near Southampton, with flexible working options discussed.

Qualifications

• Excellent communication skills and ability to manage multiple projects.
• Confidence building relationships with supporters, businesses and external partners.
• A flexible and adaptable approach, with the ability to support different areas of fundraising as priorities change.

Responsibilities

• Manage and deliver a range of fundraising activities and supporter journeys from planning through to delivery, thanking and recognition and future engagement.
• Create engaging supporter stewardship journeys across community and events, corporate Charity of the Year partnerships, trusts and grants and project partners.
• Build strong relationships with supporters, responding to enquiries and communicating effectively through a range of channels including email, telephone, mail, online platforms and face to face engagement.
• Ensure supporters receive meaningful stewardship, recognition and opportunities to deepen their involvement with Dentaid.
• Maintain accurate records of supporter engagement and communications using Salesforce.
• Work closely with the marketing team to gather patient stories, case studies and metrics to support communications, impact reporting and social media activity.
• Attend networking and industry events and exhibitions to promote Dentaid’s work and identify new opportunities.
• Support Trusts & Grants fundraising by completing smaller grant applications and impact reports.
• Use data and supporter feedback to improve fundraising approaches and contribute to annual planning.
• Work collaboratively across the fundraising team, adapting priorities and supporting different areas of work as needed.
• Build positive relationships with internal teams and follow agreed processes to ensure effective delivery of fundraising activity.

Skills

Excellent communication

Relationship building

Flexibility/adaptability

Job description

We are looking for an enthusiastic and creative Fundraising Officer to join our fundraising team and help deliver our ambitious plans for growth.

This is a varied and rewarding role, supporting fundraising activity across community and events fundraising, corporate Charity of the Year partnerships, trusts and grants and project partnerships.

You will play a central role in creating excellent supporter experiences, ensuring every supporter feels valued and connected to the difference they are helping us to make.

You will take ownership of supporter journeys from initial enquiry through to delivery, thanking and recognition and future engagement.

Working closely with the Fundraising Manager you will help implement Dentaid’s fundraising strategy, explore new income streams and strengthen relationships with existing supporters and partners.

Main Duties of the Role

• Manage and deliver a range of fundraising activities and supporter journeys from planning through to delivery, thanking and recognition and future engagement.


• Create engaging supporter stewardship journeys across community and events, corporate Charity of the Year partnerships, trusts and grants and project partners.


• Build strong relationships with supporters, responding to enquiries and communicating effectively through a range of channels including email, telephone, mail, online platforms and face to face engagement.


• Ensure supporters receive meaningful stewardship, recognition and opportunities to deepen their involvement with Dentaid.


• Maintain accurate records of supporter engagement and communications using Dentaid’s CRM system Salesforce.


• Work closely with our marketing team to gather patient stories, case studies and metrics to support communications, impact reporting and social media activity.


• Attend networking and industry events and exhibitions to promote Dentaid’s work and identify new opportunities.


• Support Trusts & Grants fundraising by completing smaller grant applications and impact reports.


• Use data and supporter feedback to improve fundraising approaches and contribute to annual planning.


• Work collaboratively across the fundraising team, adapting priorities and supporting different areas of work as needed.


• Build positive relationships with internal teams and follow agreed processes to ensure effective delivery of fundraising activity.

Person Specification

The successful candidate will have:

• Excellent communication skills and ability to manage multiple projects.


• Confidence building relationships with supporters, businesses and external partners.


• A flexible and adaptable approach, with the ability to support different areas of fundraising as priorities change.

This is a unique opportunity to join Dentaid at an exciting point in our development. The role offers variety, ownership and the chance to see the direct impact of your work. As part of the team, you will have the opportunity to visit one of our mobile dental units and see first‑hand the difference we make to people’s lives. You will be able to connect fundraising activity directly to the patients and communities we support. Based at our Totton office, this role offers the chance to work closely with colleagues across the charity while helping shape the future of Dentaid’s fundraising.

We recognise that candidates may not meet every requirement. If you can demonstrate transferable skills, a positive attitude and a genuine enthusiasm to learn, we encourage you to submit an application. This role offers excellent opportunities for development and progression within a growing fundraising team.

This is a full‑time role working 37.5 hours per week based onsite at our Totton office (near Southampton). We are happy to discuss flexible working arrangements, including a potential 30‑hour week, for the right candidate.