Donor Growth & Engagement Officer

DisabilityArtsOnline Limited; Manchester; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Disability Arts Online Limited is seeking an experienced Individual Giving professional to drive income from small to mid-level donors, manage donor stewardship, and support a busy campaigns program. The role involves coordinating with our Marketing Team, working on legacy activities and donor communications, and ensuring accurate, timely reporting of results.

You will build relationships with donors, handle confidential information with care, and be prepared to work evenings and weekends as

Qualifications

• Experience in fundraising environments with ability to meet income targets.
• Proven track record securing gifts from individuals, companies or trusts.
• Experience managing donor relationships including renewals or upgrades.
• Strong written communication and ability to write donor communications.
• Excellent numeracy and IT skills with CRM and ticketing systems.

Responsibilities

• Achieve a personal income target from small to mid-level donors.
• Manage the donor programme and ensure stewardship and benefits.
• Recruit and upgrade donors; run a year-round events programme.
• Plan and deliver donation campaigns; train the Customer Service Team in asks.
• Manage the legacy scheme, including promotion and stewardship.
• Research potential donors and support the recruitment strategy.
• Oversee supporter communications with the Marketing Team.

Skills

Fundraising experience

Donor relations

Individual gifts

Campaign writing

CRM software

Numeracy

Writing skills

Evenings/weekends

Confidentiality

IT skills

Tools

CRM systems

Job description

Disability Arts Online Limited is seeking an experienced Individual Giving professional to drive income from small to mid-level donors, manage donor stewardship, and support a busy campaigns program. The role involves coordinating with our Marketing Team, working on legacy activities and donor communications, and ensuring accurate, timely reporting of results.

You will build relationships with donors, handle confidential information with care, and be prepared to work evenings and weekends as