Fund Operations & Transfers Analyst

BNY Pershing; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

BNY Pershing is seeking a hands-on Fund Operations professional to support investment transfers, fund applications and client servicing across a global client base. You will work with Fund Managers, Transfer Agents and internal teams to ensure accurate processing, timely updates and compliance with AML and documentation standards.

The role covers fund maintenance, static data updates, corporate actions and various operational reporting tasks, with opportunities to contribute to process

Qualifications

• Experience within investment transfers, fund operations, investment platform operations, transfer agency or financial services processing.
• Strong Microsoft Excel skills, including formulas, lookups and pivot tables.
• Experience handling client queries by telephone and email.
• Attention to detail and commitment to operational accuracy.
• Strong prioritisation, organisation and time-management skills.
• Investigate transfer-related issues and ownership through to resolution.
• Proactive approach and initiative to overcome operational challenges.
• Adapt to changing processes, priorities and business requirements.
• Strong written and verbal communication skills.
• Work effectively in a high-volume, deadline-driven environment.
• Direct experience processing investment, fund, platform or client asset transfers.
• Understanding of funds, investment products or financial services operations.
• Experience within Fund Operations, Transfer Agency, Fund Administration or Investment Platform Operations.
• Liaising with Fund Managers and Transfer Agents.
• Exposure to fund applications, client onboarding or AML documentation.
• Experience processing corporate actions or static data updates.
• Knowledge of Share Class Conversions.
• Experience producing MI, KRIs, scorecards, billing or operational reports.
• Exposure to system testing, release testing or process change initiatives.
• Maintaining operational procedures and control frameworks.

Responsibilities

• Processing and monitoring investment transfers, ensuring timely completion.
• Liaising with Fund Managers, Transfer Agents, clients and internal teams to resolve queries.
• Investigating delayed, rejected or incomplete transfers through to resolution.
• Completing fund application forms, AML documentation and internal funds service agreements.
• Supporting the addition of new funds to the service.
• Maintaining funds through static data updates, transfers and corporate actions.
• Completing non-standard product reviews using fund-specific documentation.
• Preparing Share Class Conversion instructions.
• Managing client queries by telephone and email within SLAs.
• Producing monthly MI for clients and Fund Managers.
• Preparing internal KRIs, client billing, scorecards and ownership reports.
• Supporting testing for system releases and functional changes.
• Participating in weekend or early-morning testing when required.
• Reviewing/updating operational procedures to maintain accuracy and audit readiness.
• Supporting process improvements and efficiency initiatives.

Skills

Investment transfers

Fund operations

Platform operations

Transfer agency

Excel skills

Client queries via phone/email

Attention to detail

Time management

Communication skills

Problem solving

Adaptability

Tools

Excel formulas

VLOOKUP/PIVOT

Job description

BNY Pershing is seeking a hands-on Fund Operations professional to support investment transfers, fund applications and client servicing across a global client base. You will work with Fund Managers, Transfer Agents and internal teams to ensure accurate processing, timely updates and compliance with AML and documentation standards.

The role covers fund maintenance, static data updates, corporate actions and various operational reporting tasks, with opportunities to contribute to process