Functions and Banqueting Manager

The Commercial Hotel; Johnstone; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Higher hourly pay than gov rates

10% service charge retained by team

Free meals on shift

Wellbeing services and resources

Job summary

The Commercial Hotel is seeking a skilled hospitality leader to manage our wedding and events operations. You will report to the Senior Management Team within the venue and work with the Wedding and Events Sales team to deliver our packages in an operational capacity.

You will guide shift teams to uphold world-class service standards, plan staffing, coordinate pre-event briefs, and drive training while maintaining Health & Safety compliance.

Qualifications

• Leadership skills to motivate and manage your team (Essential).
• Confidence in liaising with other heads of departments to deliver what the client requires (Essential).
• Great Communication skills to motivate and manage your Team (Essential).
• Excellent Organisational and Administrative Skills (Essential).
• Ability to be flexible and respond to last minute requests, changes and problems that occur (Essential).
• Direct experience working in an operational capacity to deliver wedding and events packages (Desirable).

Responsibilities

• Leading your team on shift to achieve high standards of service during our Functions and Events
• Scheduling your team to ensure you have the correct capacity to deliver our Weddings and Events effectively
• Liaising with the Wedding and Events Team to ensure an effective plan is in place prior to Functions to ensure operational success
• Shared responsibility for Training and Development of the Front of House Team
• Complying with Health & Safety Standards
• This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance

Skills

Leadership

Liaison with dept heads

Communication

Organisational skills

Flexibility

Operations (Weddings/Events)

Job description

ABOUT US…

We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.

ABOUT THE ROLE…

We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!

You will report to the Senior Management Team within the venue and work alongside the Wedding and Events Sales team to deliver our packages in an operational capacity.

WHAT WILL YOU BE RESPONSIBLE FOR…

• Leading your team on shift to achieve high standards of service during our Functions and Events
• Scheduling your team to ensure you have the correct capacity to deliver our Weddings and Events effectively
• Liaising with the Wedding and Events Team to ensure an effective plan is in place prior to Functions to ensure operational success
• Shared responsibility for Training and Development of the Front of House Team
• Complying with Health & Safety Standards
• This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance

ARE YOU THE RIGHT PERSON…

At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!

You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Senior Management Team to deliver world class standards!

EXPERIENCE AND SKILLS REQUIRED…

• Leadership skills to motivate and manage your team (Essential)
• Confidence in liaising with other heads of departments to deliver what the client requires (Essential)
• Great Communication skills to motivate and manage your Team (Essential)
• Excellent Organisational and Administrative Skills (Essential)
• Ability to be flexible and respond to last minute requests, changes and problems that occur (Essential)
• Direct experience working in an operational capacity to deliver wedding and events packages (Desirable)

We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.

We make life better for our team by:

• Offering great perks and benefits to be enjoyed by you and your family!
• Sharing our profits with you after 1 year of service
• Giving you free meals, soft drinks and hot drinks on shift
• Listening to our team via surveys and feedback sessions
• Offering free wellbeing services and resources, for help whenever you need it
• Creating great learning and development opportunities to support your career