Functional Skills Administration Officer

BPP Education Group; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading apprenticeship training provider is seeking a Functional Skills Administration Officer to support apprentices in achieving their Functional Skills in Maths and English. The role involves coordinating assessments, providing learner support, and ensuring accurate record-keeping in a collaborative educational environment. Ideal candidates will have strong organizational skills and a background in education.

Benefits

Free courses for staff

30 days annual leave entitlement

Generous rewards package

Group Personal Pension Plan

Private healthcare and dental plans

Qualifications

• Experience in an education or academic setting preferred.
• High personal standards of accuracy and attention to detail.
• Strong organizational skills and ability to manage workload.

Responsibilities

• Support learner progress and ensure engagement with their plans.
• Collaborate with exams team to schedule assessments effectively.
• Produce monthly reports for learner progress.

Skills

Attention to detail

Organisational skills

Motivational skills

Customer service

Excel competency

Education

Further qualifications in Maths and English

Job description

Functional Skills Administration Officer

BPP is a leading apprenticeship training provider, delivering around 50 Standards to over 15,000 apprentices, across seven schools. BPP’s Apprenticeship Provision is supported by a range of central teams, ensuring the smooth running and compliance to regulators of our programmes.

Due to continued growth and success, an opportunity has arisen for an adaptable, detail-orientated and student focused individual to join the team as a Functional Skills Administration Officer. You will provide dedicated support to our apprentices across all schools to engage and complete Functional Skills Maths and/or English qualifications.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP Education Group?

It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:

• Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.

Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

Key Responsibilities

• Support learner progress by prompting the completion of assessments and ensuring engagement with their learner plans
• Collaborate with the exams team to efficiently schedule mock and formal exams as well as speaking & listening assessments in alignment with their journey
• Support in marking and providing feedback for mock exams
• Foster close collaboration with key employers, ensuring that cohorts of learners maintain steady progress towards completing their Functional Skills qualifications within the expected timeframe
• Deliver exceptional customer service by providing comprehensive support and expert advice to learners at every stage of their Functional Skills journey, ensuring their needs are met effectively
• Maintain accurate and up-to-date records of both systems and learner progress on the Functional Skills tracker and learner folders
• Monitor the Functional Skills inbox diligently, promptly addressing all enquiries and requests with appropriate action and attention to detail.
• Produce monthly reports for the schools to outline learner progress and areas for development
• Meet with the schools monthly to discuss learner progress, areas of strength and areas for development

What we’re looking for

To be successful in this role you will need to have a proven track record in the following areas:

• Previous experience in an education or academic setting is preferred
• High personal standards of accuracy and attention to detail
• Ability to motivate, develop, challenge, and inspire people
• Strong organisational skills with the ability to manage own workload effectively
• Competency with MS Excel
• Further qualifications in Maths and English would be advantageous

Please note that the successful candidate will be required to undergo a DBS check

BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.

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Functional Skills Administration Officer