Administrative Officer

Futures; Nottingham; Hybrid; GBP 25,000 - 28,000; Part time

Job summary

Futures is hiring an Administrative Officer for a temporary role in Nottingham. The successful candidate will engage with participants, assisting their career and learning pathways while working in a dynamic, hybrid environment. This position combines customer service with administrative duties, focusing on helping clients achieve successful outcomes in their professional journeys.

Qualifications

• Experience in customer support or administrative roles is beneficial.
• Strong communication skills and ability to build rapport with clients.
• Organizational skills for coordination and target achievement.

Responsibilities

• Support participants in their job and learning progression.
• Work towards targets in accordance with National Careers programme.
• Build and maintain rapport with customers for sustained employment.

Skills

Engagement

Organizational skills

Communication

Education

Relevant qualifications in administrative or customer service fields

Job description

Futures Nottingham, England, United Kingdom

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Futures Nottingham, England, United Kingdom

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This range is provided by Futures. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Employment - Temporary (fixed term 6 months)

Location - Hybrid (Homebased with travel to Nottingham)

Salary - Grade 4 £25,113 to £27,931 - pro rata for part-time

JOB SUMMARY:

As a Progression Officer you will be responsible for the engagement, and progression of participants to support in the achievement of sustained job and Learning outcomes as part of our National Careers programme. Progression Officers will work remotely to ensure customers receive an outstanding completion within their journey.

The key objectives:

Working towards strict targets and guidelines in accordance to the programme obligations and National Careers process as directed by the DFE Guidance.

The Progression Officer will be an essential part in our drive to support our customers who are looking for their next steps and career / learning journey.

Building and maintaining effective rapport with their customers to ensure they are supported in gaining employment.

Working in a fast paced, evolving and targeted environment, working effectively to coordinate the support required

Utilising planning and organisational skills to ensure that all customers are given appropriate assistance in ensuring they remain in sustained employment and work, where suitable, to take the next step in their individualised career journey .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative and Customer Service

• Industries

  Non-profit Organizations and Education

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