Full Time Recreation Assistant LLC

tmactive (TONBRIDGE AND MALLING LEISURE TRUST); Aylesford; On-site; GBP 18,000 - 22,000; Full time

Job summary

tmactive (TONBRIDGE AND MALLING LEISURE TRUST) is looking for a Recreation Assistant for Larkfield Leisure Centre. You will supervise swimmers, enforce pool rules and deliver excellent customer service on a full-time rota including weekdays and weekends.

You will be responsible for cleaning, lifeguard duties, coaching support, first aid, and incident reporting, with a flexible, customer-focused approach and teamwork.

Qualifications

• NPLQ (wet side site) required.
• First Aid Qualification preferred.
• Experience in leisure/customer service environment is desirable.

Responsibilities

• Supervise swimmers and ensure safety at all times.
• Enforce pool rules and report incidents.
• Carry out cleaning and maintenance tasks during shifts.
• Provide coaching/teaching services to centre users as required.
• Assist Duty Manager with cash handling and event support.
• Deliver high level customer care and information.
• Participate in the Centre's Special Events programme.

Skills

Communication skills

Customer care

Time management

IT skills

Education

NPLQ (wet side site)

Tools

Computers & related tech systems

Job description

• Location Larkfield Leisure Centre,New Hythe Lane,Aylesford, ME20 6RH,United Kingdom


• Job Category 37, hours, per week


• Employee Type Permanent

Contact information

• Contact Phone [phone]

Description

We are looking for an enthusiastic individual to join our Larkfield Leisure Centre team on a full-time basis. Hours will be on a rota basis and will include weekdays and weekends, day shifts and evenings.

As a Recreation Assistant, you are responsible for supervising and ensuring the safety of our swimmers and delivering an excellent customer experience. This will include inspecting facilities for cleanliness, complete general pool cleaning and maintenance duties at regular points throughout your shift. You will also be required to ensure swimmers follow safe swimming practice, enforce and adhere to pool rules and regulations.

You will be customer focused and able to communicate effectively with a wide variety of users. You may also be required to provide coaching and teaching services to customers.

Candidates must hold a current National Pool Lifeguard Qualification (NPLQ).

Requirements

JOB DESCRIPTION

Recreation Assistant

RESPONSIBLE

To

Duty Manager

For

N/A

LOCATION

Site

GENERAL DESCRIPTION OF DUTIES

To assist in the provision, promotion and development of services provided at the Centre.

SPECIFIC DUTIES

• Facilitate and supervise the operational activities of the Centre, ensuring the safety of users at all times, including lifeguarding duties.


• Ensure the safe and proper use of the Centre's facilities and equipment by users, acting on and reporting accidents or damage as required by the Centre's procedures.


• Efficiently prepare wet and dry sports facilities, ensuring that equipment is safely stored and facilities remain clean and free from hazard.


• Provide coaching and teaching services to Centre users to appropriate levels as required by the Centre program.


• Assist in the upkeep and security of the Centre and immediate surroundings, as directed by the Duty Manager, making certain that standards of cleanliness and hygiene are maintained.


• Ensure that sports equipment is maintained in good order and safe condition and that any defects are properly reported.


• Assist the Duty Manager with the collection and reconciliation of monies in accordance with the Trust’s financial procedures.


• Assist in the organisation of and participate in the Centre's Special Events programme.


• Provide First Aid assistance as necessary to promote recovery and to fully report any such incidents.

• Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.

SPECIFIC DUTIES Contd.

• To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description.


• To attend meeting and any training as directed by the Manager.


• To ensure that reasonable care is taken at all times for the health, safety and welfare of you and other persons, and to comply with policies and procedures relating to health and safety within the Trust.


• To adhere to the Trust’s policies and procedures.

This job description is not intended to exclude any task, which the post holder might reasonably be required to undertake. Job descriptions will be subject to review on an annual basis subject to the Trust’s priorities.

PERSON SPECIFICATION

Recreation Assistant

ATTRIBUTE

ESSENTIAL

DESIRABLE

Qualifications

• NPLQ (wet side site)


• First Aid Qualification

Knowledge & Experience

• Previousexperienceofworkinginleisure/customer service environment.


• Abletocopewiththedemandsriggingandde- rigging sports and meeting room rigs.


• Confident and outgoing


• Highlymotivatedandcustomer focused.


• Demonstrate a strong willingness to learn.


• SportsCoachingawardsorCommunitySports Leaders award.


• Experienceofcoaching, particularlywithjuniors.

Skills

• Must possess excellent written and oral communication skills.


• Must be able to deliver a high level of customer care.


• Have excellent time keeping and organisational skills.

Attributes

• To be highly motivated and enthusiastic.


• Confident and friendly manner.


• To be of smart and presentable appearance.


• Self-motivated and target driven.


• Ability to work on own initiative, and in support of colleagues working in a team.

IT Skills

• Knowledge and ability to use computers and related technology systems.

Other

• Enhanced DBS check


• To be able to work evenings and weekends.


• Flexibility to work at other locations as required.


• Keen interest in the leisure industry.


• Clean driving licence, own transport and appropriate vehicle insurance cover to enable travel to and between sites as required.

Candidates should read this specification carefully before completing their application form. These criteria are used in reviewing submitted application forms as a core part of the selection process.