Full-Time Practice Manager – Gloucester

Smile Together; Gloucester; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Occupational pension

27 days annual leave + bank holidays

GDC registration support

Health Cash Plan

Smile+ platform

Paid indemnity

Birthday leave

Volunteer time

Wellbeing resources

Job summary

Smile Together is opening a second dental practice in Gloucestershire’s City Campus, with a brand-new, purpose-built clinic due to open in early 2027. We seek an experienced Practice Manager to lead the operational setup, build a high-performing team, and deliver safe, efficient, patient-centred care.

You will drive governance, performance, and continuous improvement from day one. You’ll shape service delivery, develop staff, manage resources, and ensure CQC readiness while championing a

Qualifications

• Proven experience in team leadership and operational management ideally within dental, healthcare, or similar service sectors.
• Organised, calm under pressure, with a focus on high standards.
• Proven commercial and revenue generation with a focus on patient satisfaction.

Responsibilities

• Lead and inspire a positive team culture.
• Manage day-to-day operations to support exceptional patient care.
• Optimise diaries and resources to meet clinical and business objectives.
• Monitor KPIs and use data to inform decisions and drive improvements.
• Ensure governance and regulatory compliance (CQC, infection control).
• Support ongoing development and training of your team.

Skills

Team leadership

Operational management

Data-driven decisions

CQC governance

Job description

Full-Time Practice Manager – Gloucestershire’s City Campus

Location:

Gloucestershire’s City Campus, alongside the three counties dental school

Location: Gloucestershire’s City Campus, alongside the three counties dental school

Join Smile Together as we continue to grow in Gloucester! Following the successful opening of Quayside Dental Centre in July 2026, we’re preparing to open our second dental practice in the city, a brand-new, purpose-built clinic at Gloucestershire’s City Campus, anticipated to open in early 2027.

This is a unique opportunity to lead the operational setup of a new clinic, building and supporting a high-performing team while ensuring the delivery of safe, efficient and patient-centred care. If you are passionate about modern, ethical dentistry and thrive in a leadership role where you can influence service delivery, team development and patient experience this is the role for you.

What are we looking for?

As we begin this exciting new chapter, we’re looking for an experienced Practice Manager to play a key leadership role in establishing and developing the service from the ground up.

You’ll bring:

• Proven experience in team leadership and operational management ideally within dental, healthcare*, or similar service sectors
• You’ll be organised, calm under pressure, and focused on achieving high standards
• Proven commercial and revenue generation combined with a focus on providing clinical excellence with a focus on patient satisfaction

*GDC registration without conditions if applicable.

Your responsibilities will include:

• Leading and inspiring a positive, effective team culture
• Managing day-to-day operations to support exceptional patient care
• Optimising diaries and resources to meet clinical and business objectives
• Monitoring KPIs and using data to inform decisions and drive improvements
• Ensuring governance and regulatory compliance (CQC, infection control, etc.)
• Supporting the ongoing development and training of your team

We’re looking for someone who is:

• Proven to have a strong background in people and service management
• An excellent communicator with strong problem-solving skills
• Passionate about delivering great care and an excellent patient experience
• Confident in using performance data and quality assurance systems
• Familiar with CQC standards and governance (and willing to train as a CQC Registered Manager)
• Ideally IOSH trained, with knowledge of safeguarding and infection prevention (training provided if required)

Why Join Us?

Were more than just a dental practice, we’re proud to be

• the UK’s first dental practice to be B Corp certified
• a Community Interest Company (CIC)
• employee-owned, giving our team a voice within the business

From reducing our environmental “toothprint” through sustainable practices to improving access to dental care within local communities, our mission goes beyond dentistry — we change lives, and we’d love you to be part of that.

Professional Development:

We’ll help you develop your skills with access to our compliance suite, including a paid subscription to Agilio for continuous professional development.

Paid Indemnity & GDC Registration:

We’ve got you covered so you can focus on your career.

Workforce Benefits Package:

Occupational pension scheme, 27 days paid annual leave plus bank holidays (pro rata), National Living Wage Employer, and an extra paid day off to celebrate your birthday!

Smile+ Employee Benefits Platform

Enjoy access to our Smile+ employee benefits platform, bringing together exclusive employee discounts, health and wellbeing resources, financial wellbeing support, recognition tools and a range of benefits designed to support you both at work and beyond.

Health Cash Plan

Access a comprehensive Health Cash Plan through Westfield Health, helping you claim back the cost of everyday healthcare while providing access to a wide range of health and wellbeing services, from optical and dental care to GP support, diagnostic tests and wellbeing resources.

Financial Wellbeing

Through our Smile+ benefits platform, you’ll have access to expert financial guidance from Wesleyan, giving you the support and confidence to make informed financial decisions throughout your career.

Community Involvement:

Get involved in impactful community projects and outreach initiatives across the region. Opportunity for half a day’s paid volunteer time*

Health and Wellbeing:

Comprehensive Wellbeing Support: Through our Health Assured Programme, you’ll have access to tools for mental and physical health, including 24-hour helplines, structured therapy and more.

Ready to make a real difference with a team that’s passionate about people, the planet, and positive change?

You will need to be able to demonstrate that you have the right to work in the UK as we do not offer sponsorship and that you are able to commute to the place of work.

We reserve the right to close the advertisement early should we require to do so.