Interior Sales Advisor (14.5 hours- Weekends)

OKA; Batley; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Birthday day off

Health Cash Plan

Maternity Pay enhancement

Employee Assistance Programme

Bonus scheme

Discounts at 60+ UK retailers

Pension scheme

Life assurance

Résumé du poste

OKA is seeking a part-time Interior Sales Advisor to join our Retail Team at Redbrick. You will work Saturdays 9.15-17.45 and Sundays 10.15-17.15, 14.5 hours per week, with a focus on delivering exceptional customer service and driving sales in our luxury homeware environment.

Reporting to the Store Manager, you will use your product knowledge to enhance the shopping experience, promote our design services, and maintain outstanding store presentation.

Qualifications

• Experience in luxury retail or premium homeware environments.
• Strong customer service mindset with ability to build relationships.
• Proven soft selling skills to maximise sales opportunities.
• Good organisational skills and ability to prioritise tasks.
• Flexible weekend availability including Saturdays and Sundays.
• Passion for beautiful interiors and OKA brand.

Responsabilités

• Provide exceptional customer service to OKA customers.
• Offer product advice and guidance in-store and over the phone.
• Generate and maximise revenue to meet sales targets.
• Process EPOS transactions accurately and efficiently.
• Identify sales opportunities and promote services.
• Represent OKA with a positive, proactive sales floor presence.
• Support store presentation standards on the shop floor and back-office areas.

Connaissances

Luxury retail

Customer service

Soft selling

Organisation

Weekend availability

Interiors enthusiasm

Outils

EPOS systems

Description du poste

We are currently looking to recruit a part-time Interior Sales Advisor (14.5 hours per week- Weekends) to support our Retail Team, based at OKA Redbrick is our OKA collection is to be displayed across a spacious, ground floor space. A unique shopping concept, we believe that the combination of established brands and independent niche retailers at Redbrick, offers a compelling shopping destination for our OKA customers. Located just 15 minutes’ drive from Leeds and 45 minutes to Manchester, Redbrick is easily accessible from all motorway networks (5 minutes from J40, M1 and J27, M62), and is in close proximity to the Junction 27 Retail Park. Additional amenities include free on-site parking, two on-site restaurants/cafes, lift and escalator access to all floors and 7-day trading.

This Interior Sales Advisor (14.5 hours- Weekends) working Saturday 9.15- 17.45 and Sunday 10.15-17.15

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-orderserviceand athriving website.