Full Time Boutique Manager

Benchpeg Ltd.; Marlow; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established family-run jewellery brand is seeking a passionate Boutique Manager for their Marlow location. This role offers a unique opportunity to drive sales and enhance customer experiences in a vibrant town. You will be responsible for managing the boutique's operations, ensuring exceptional service, and fostering relationships with customers. If you have a strong background in luxury retail and a knack for inspiring others, this position is perfect for you. Join a supportive team and make a significant impact in a boutique full of potential.

Qualifications

• Proven ability to sell within luxury jewellery retail.
• Strong communication and organisational skills.

Responsibilities

• Deliver exceptional customer service and drive sales.
• Manage day-to-day operations and maintain boutique presentation.
• Build lasting relationships with customers.

Skills

Sales in luxury jewellery retail

Strong communication skills

Organisational abilities

Ability to manage multiple tasks

Positive attitude

Business acumen

Job description

Supporting the work of the Jeweller since 2006

We’re now looking for a passionate and driven Boutique Manager to take the reins at our Marlow Boutique. This is a unique opportunity to grow the boutique and its customer base in a town brimming with potential. Our boutique sits at the top of Marlow’s high street, which is known for its independent boutiques, art galleries and Michelin-starred restaurants.

About the Role

• Be the face of Anthony Paul Jewellery in Marlow, delivering exceptional customer service at every opportunity.
• Drive sales with confidence, enthusiasm and a deep understanding of jewellery and luxury retail.
• Take ownership and ensure efficient running of the boutique’s day-to-day operations, maintaining impeccable presentation, inside and out, and a welcoming atmosphere.
• Proactively build lasting relationships with our customers, offering a bespoke and personal experience.
• Identify growth opportunities and contribute to the development of our brand presence within the local community.
• Lead by example, helping to maintain the high standards our customers expect across all APJ locations.
• Liaise with the workshop, outworkers and other boutiques to ensure repairs, commissions and orders are delivered in a timely manner.

About You

To succeed in this role, you’ll need:

• A proven ability to sell within luxury jewellery retail.
• Strong communication skills and a genuine passion for sales.
• Excellent organisational abilities and attention to detail.
• Confidence working in a fast-paced environment, managing multiple tasks while staying calm and focused.
• A positive, can-do attitude and the ability to inspire others.
• Strong business acumen and experience of increasing turnovers in your current and previous roles.

This is more than a retail role – it’s a chance to shape and grow a boutique in one of the UK’s most exciting market towns, with the support of a well-established, family-run jewellery brand.

About Anthony Paul Jewellery

Anthony Paul Jewellery is a family-run business with over 40 years of experience in fine antique jewellery, bespoke commissions and personalised designs. With dedicated workshops in both Windsor and Maidenhead, our skilled team handcrafts unique pieces ranging from signet rings and engagement rings, to one-off masterpieces. Sustainability is very important to us — since 2016, we’ve generated our own clean energy through a hydropower station in Snowdonia National Park, as part of our efforts to reduce our environmental impact while maintaining the craftsmanship our clients know and love.

Apply Now

If you're ready to bring your energy, creativity and leadership to a boutique full of potential, we’d love to hear from you.

Please send your CV and cover letter by using the application form below or apply in store.