Fulfilment Team Leader – Flexible Hours

John Lewis Partnership; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

John Lewis Partnership’s Dishpatch team is seeking a proactive and organised Team Leader to support the Senior Fulfilment Associate in delivering daily operational requirements within the Waitrose line of business.

You will lead the Fulfilment team, ensure food safety and quality, and act as a point of escalation while collaborating with production and operations to maintain efficient, accurate fulfilment and production processes.

Qualifications

• Minimum of two years leading teams within food logistics or comparable sectors.
• Excellent interpersonal and communication capabilities, demonstrating the ability to inspire and guide a workforce.
• Demonstrates resilience and agility in high-pressure settings, managing diverse responsibilities and competing demands with ease.

Responsibilities

• Lead the Fulfilment team to deliver daily operational requirements and ensure efficient production and fulfilment processes.
• Support quality of production and fulfilment, ensuring food is accurately portioned per spec and compliant with Food Safety policies.
• Act as a point of escalation for the Fulfilment team and coordinate daily communication with production and ops teams.

Skills

Team leadership

Food logistics

Inventory management

Warehouse management software

Numerical logic

Text comprehension

Interpersonal skills

Communication

Tools

Inventory management systems

Warehouse management software

Job description

John Lewis Partnership’s Dishpatch team is seeking a proactive and organised Team Leader to support the Senior Fulfilment Associate in delivering daily operational requirements within the Waitrose line of business.

You will lead the Fulfilment team, ensure food safety and quality, and act as a point of escalation while collaborating with production and operations to maintain efficient, accurate fulfilment and production processes.