Fuel Card Retention & Growth Specialist

Exertis (UK) Ltd.; Warrington; On-site; GBP 30,000 - 52,000; Full time

Job summary

Certas Energy is seeking a Fuel Card Customer Retention Executive to manage and grow an existing customer portfolio from the Cheshire area, driving retention and revenue. The role emphasizes securing fuel sales and maintaining strong long-term relationships with customers.

The position involves working within the Fuel Cards division, handling daily activities with a structured contact strategy, and leveraging CRM tools to track interactions and opportunities.

Qualifications

• Proven track record in account management and customer retention.
• Experience in sales, including cross-selling and upselling products.
• Previous work in a target-driven, fast-paced environment.
• Strong understanding of sales processes and customer lifecycle management.

Responsibilities

• Maintain and grow the existing customer portfolio to drive retention and revenue.
• Secure fuel sales by matching customers’ current and future needs with company offerings.
• Acquire new customers via referrals from existing clients.
• Record all customer interactions accurately in IT systems.

Skills

Account management

Customer retention

Sales

Communication

Tools

CRM software

Job description

Certas Energy is seeking a Fuel Card Customer Retention Executive to manage and grow an existing customer portfolio from the Cheshire area, driving retention and revenue. The role emphasizes securing fuel sales and maintaining strong long-term relationships with customers.

The position involves working within the Fuel Cards division, handling daily activities with a structured contact strategy, and leveraging CRM tools to track interactions and opportunities.