Frontline Workspace & Tenant Services Assistant

Plymouth City Council; Plymouth; On-site; GBP 25,000 - 30,000; Part time

Job summary

Plymouth City Council is seeking a part-time Workspace Support Assistant for three days a week to cover The Business Centre in Cattedown and City Business Park in Stoke. The role includes front desk reception, tenant liaison, applications, tenancy paperwork, site inductions and invoicing, with database upkeep.

The position is on-site (no home-working) for 12 months, 22.2 hours weekly, with a pro rata salary of £27,709 per year.

Qualifications

• Experience in frontline customer service and dealing with the public.
• Excellent administration and organisational skills with multi-tasking.
• Proven ability to follow procedures with accuracy and attention to detail.
• Excellent computer skills including MS Word, Excel and Outlook.

Responsibilities

• Frontline reception duties, meeting and greeting tenants and visitors.
• Processing applications and compiling tenancy paperwork.
• Carrying out site inductions for tenants and contractors.
• Invoicing and using the Council’s financial systems.
• Updating MS Excel spreadsheets and databases.
• Handling mail and managing meeting room bookings.
• Providing customer care and supporting the management team.

Skills

Frontline service

Administration

Multi-tasking

MS Excel

MS Word

MS Outlook

Phone etiquette

Attention to detail

Tools

MS Excel

MS Word

Outlook

Job description

Plymouth City Council is seeking a part-time Workspace Support Assistant for three days a week to cover The Business Centre in Cattedown and City Business Park in Stoke. The role includes front desk reception, tenant liaison, applications, tenancy paperwork, site inductions and invoicing, with database upkeep.

The position is on-site (no home-working) for 12 months, 22.2 hours weekly, with a pro rata salary of £27,709 per year.