Frontline Housing Support Specialist

South Lanarkshire; Cambuslang; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

LG Pension

AVC scheme

33 days annual leave

Public holiday entitlement

Sick pay

Flexible working

Cinema discounts

Cycle to Work

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council in Cambuslang is seeking a Housing Assistant to join the housing office team, delivering front-line support to tenants and customers. The role involves clerical duties, word processing, and contributing to a busy local service with a direct community impact.

The ideal candidate will organise and prioritise workload, adapt to changing priorities, and use IT systems including Word and Excel; confidentiality and strong communication are essential in this frontline post.

Qualifications

• Excellent customer care and communication skills.
• Experience with word processing, filing and photocopying.
• Proficiency in IT systems and software, especially Word and Excel.
• Commitment to confidentiality and frontline service.

Responsibilities

• Provide clerical support in a busy locality housing office.
• Support Housing Officers and advise tenants and customers.
• Demonstrate ability to organize and prioritise workload and adapt to changing priorities.
• Maintain IT systems and accurate records.

Skills

Customer care

Communication

IT literacy

Tools

Microsoft Word

Microsoft Excel

Job description

South Lanarkshire Council in Cambuslang is seeking a Housing Assistant to join the housing office team, delivering front-line support to tenants and customers. The role involves clerical duties, word processing, and contributing to a busy local service with a direct community impact.

The ideal candidate will organise and prioritise workload, adapt to changing priorities, and use IT systems including Word and Excel; confidentiality and strong communication are essential in this frontline post.