Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Guildford; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join Wagamama as a Junior Front of House Manager in Guildford, where you'll create a positive environment for guests and team members. This full-time role offers biweekly pay, flexible hours, and various benefits including free food and recognition programs.

Benefits

Biweekly pay and tips sharing

30% of earnings access before payday

Flexible hours

Free food on shift

50% off outside work

Family-friendly policies

Recognition programs

Pension scheme

Holiday entitlement

Gym memberships

Qualifications

• Passionate about supporting team and maintaining high standards.
• Understanding of managing labor and rotas.

Responsibilities

• Support in coaching and developing your team.
• Run shifts and plan staffing.

Skills

Team Support

High Standards

Shift Management

Coaching

Job description

Job Title: Frontline Guest Experience Coordinator (Hiring Immediately), Guildford

Client: Wagamama

Location: Guildford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate individuality and diversity. We value personality over perfection—be you, be Wagamama. We are looking for a Junior Front of House Manager to join our team and support our mission to nourish from bowl to soul.

The Role:

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for guests and team members. You will support in coaching and developing your team, owning your shifts to enhance individual and restaurant performance.

About You:

• You are passionate about supporting your team and maintaining high standards.
• You are ready to run shifts, plan staffing, and enjoy working with your team to coach on the go.
• You have an understanding of managing labor and rotas and are eager to learn about financial performance.
• You recognize great performance on shift and celebrate successes with your team.

What We Offer:

• Biweekly pay and tips sharing.
• Access up to 30% of your earnings before payday with Wagestream.
• Flexible hours to support your side activities.
• Free food on shift from our menu, plus 50% off outside work to share with friends and family.
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals.
• First access to new menus and exclusive Wagamama events.
• Recognition programs and nationwide appreciation as a Wagamama legend.

Additional benefits include pension scheme, holiday entitlement, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama:

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go directly to our teams. Tips vary by restaurant and are at guests' discretion; they are not considered wages.