Frontline Food Customer Associate – Fast, Five-Star Service

Marks and Spencer; Armagh; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in Northern Ireland is hiring a Customer Assistant for our Food department. You'll be at the frontline, delivering five-star service at pace while helping customers find products and answering questions. You’ll be digitally confident, using Sparks App and in-store devices to enhance the shopping experience.

Flexibility is key, with shifts including evenings and weekends. Join a high-energy team dedicated to growth and excellent service, where teamwork and resilience help you

Qualifications

• Experience in frontline customer service in retail.
• Knowledge of food products is helpful.
• Able to work under pressure and deliver service at pace.

Responsibilities

• Assist customers on the shop floor and answer product questions.
• Recommend and promote new food products to customers.
• Use Sparks App and in-store devices to enhance service.
• Attend shifts across different store areas as needed.

Skills

Customer service

Retail knowledge

Communication skills

Teamwork

Tools

Sparks App

Job description

Marks & Spencer in Northern Ireland is hiring a Customer Assistant for our Food department. You'll be at the frontline, delivering five-star service at pace while helping customers find products and answering questions. You’ll be digitally confident, using Sparks App and in-store devices to enhance the shopping experience.

Flexibility is key, with shifts including evenings and weekends. Join a high-energy team dedicated to growth and excellent service, where teamwork and resilience help you