Food Frontline Associate — Fast-Paced Growth

Marks and Spencer; East Hagbourne; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find the products they want.

You’ll be a brand ambassador who thrives under pressure and takes pride in product knowledge. You’ll stay digitally confident, using the Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Customer-focused approach with ability to handle busy periods.
• Willingness to work across store areas and adapt to changing demands.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide five-star service at pace and deliver an exceptional customer experience.
• Promote and confidently suggest new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer journey.
• Work across different store areas and adapt to changing demands.
• Be a resilient brand ambassador in a high-pressure environment.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks and Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find the products they want.

You’ll be a brand ambassador who thrives under pressure and takes pride in product knowledge. You’ll stay digitally confident, using the Sparks App and in-store devices to enhance the customer experience.