Frontline Food Retail Associate Fast-Paced Customer-Driven

Marks and Spencer; Shotts; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section, at the frontline of a fast-moving retailer. You’ll deliver five-star service, stay calm under pressure, and help customers find what they need.

Being digitally confident is essential. You’ll use Sparks App and in-store devices to enhance the experience, work across store areas, and support a high-energy team. Flexibility and a can-do attitude are valued as you rise to busy shifts.

Responsibilities

• Deliver five-star service to customers in a fast-paced environment.
• Assist customers in finding products and answering questions.
• Support store colleagues across different departments to ensure smooth operations.

Job description

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section, at the frontline of a fast-moving retailer. You’ll deliver five-star service, stay calm under pressure, and help customers find what they need.

Being digitally confident is essential. You’ll use Sparks App and in-store devices to enhance the experience, work across store areas, and support a high-energy team. Flexibility and a can-do attitude are valued as you rise to busy shifts.