Frontline Food Associate: Fast-Paced Service & Tech-Savvy

Marks & Spencer Group; North East; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, deliver five-star service, and help customers find products they want while staying calm under pressure during busy periods.

You’ll use Sparks App and in-store devices to assist shoppers, work across different areas of the store as needed, and contribute to a positive, high-energy team that drives sales.

Qualifications

• Frontline retail experience preferred.
• Able to work under pressure and deliver five-star service.
• Digitally confident and able to use Sparks App.
• Flexible to work across store areas and varying shifts.

Responsibilities

• Provide five-star service to customers in the Food section.
• Recommend and sell new food products to customers.
• Work in a fast-paced, high-pressure environment during peak times.
• Utilize Sparks App and in-store devices to assist customers.
• Collaborate with teammates to ensure a seamless customer experience.

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, deliver five-star service, and help customers find products they want while staying calm under pressure during busy periods.

You’ll use Sparks App and in-store devices to assist shoppers, work across different areas of the store as needed, and contribute to a positive, high-energy team that drives sales.