Frontline Customer Assistant — Fast-Paced & Digital-Savvy

Marks & Spencer Group; Lichfield; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer Group is hiring a Customer Assistant to be at the frontline of our seven-day operation. Youll deliver five-star service at pace and guide customers through our latest products.

You’ll be digitally confident, using Sparks App and in-store devices to ensure customers get what they want. Flexibility is vital as shifts vary across the week and across store areas.

This frontline role requires resilience in a fast-paced environment and a customer-first mindset.

Qualifikationen

• Ability to deliver high-quality customer service.
• Willingness to work across store areas.

Aufgaben

• Provide five-star service at pace to customers.
• Assist shoppers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be flexible and work across different store areas to meet demand.

Jobbeschreibung

Marks & Spencer Group is hiring a Customer Assistant to be at the frontline of our seven-day operation. Youll deliver five-star service at pace and guide customers through our latest products.

You’ll be digitally confident, using Sparks App and in-store devices to ensure customers get what they want. Flexibility is vital as shifts vary across the week and across store areas.

This frontline role requires resilience in a fast-paced environment and a customer-first mindset.