Front Office Supervisor

TN United Kingdom; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player seeks a Night Supervisor to join their dynamic team at a vibrant hotel in Bristol. This role is at the heart of the guest experience, ensuring every detail is attended to with care and professionalism. Join a passionate team that values creativity and teamwork, delivering extraordinary service while enjoying the work environment. With opportunities for career progression and a competitive benefits package, this position is perfect for those looking to make a difference in hospitality.

Benefits

Special rates for team members

Development opportunities

Complimentary meal on duty

Uniform

Access to Employee Assistance Programme

28 days holiday

Free access to leisure facilities

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• Strong communication skills and attention to detail.

Responsibilities

• Supervise the front office team and lead by example.
• Ensure guest satisfaction and smooth department operations.

Skills

Flexibility

Attention to detail

Creative problem-solving

Teamwork

Strong communication

Education

Experience in a similar role

Job description

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About Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Position: Night Supervisor

We are now looking for a Night Supervisor to join our dynamic team here at Radisson Hotel Group!

What We Offer Our Front Office Supervisor

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• Development opportunities through Radisson Academy with over 20,000 learning modules & programs
• Participation in Responsible Business initiatives in our hotels and local communities
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to Employee Assistance Programme
• Opportunities for career progression
• 28 days holiday for full-time team members
• Free access to leisure, pool, and gym facilities at off-peak times where applicable

The Front Office Supervisor Role

The front office team is the heart of the house, providing a warm welcome and memorable experiences for our guests.

• Supervise the front office team and lead by example
• Ensure all aspects of the guest journey are delivered to the highest standards
• Exude patience, empathy, and hosting skills
• Work proactively to ensure guest satisfaction and smooth department operations

Join a passionate team that believes in delivering incredible service while having fun!

Qualities We Are Looking For

• Flexibility and a positive, Yes I Can! attitude
• Attention to detail
• Creative problem-solving skills
• Passion for creating extraordinary service
• Teamwork and strong communication skills
• Experience in a similar role is beneficial but not essential

Location

The Radisson Blu Hotel in Bristol, housed in an iconic 18-storey building, offers modern rooms, excellent facilities, and a prime location near attractions like the Hippodrome Theatre, Cabot Circus, and more. It provides a warm welcome and fantastic service to guests in a vibrant city setting.