Front Office Assistant

Valor Hospitality Careers - UK; Leicester; On-site; GBP 14,000 - 21,000; Part time

Job summary

Holiday Inn Leicester is seeking a Front Office Assistant to warmly welcome guests, ensure they feel cared for during their stay, and contribute to creating moments of delight. The role emphasizes proactive, people‑centered service and a flexible shift pattern across seven days a week.

The position offers opportunities for nationally recognised apprenticeships alongside brand training, and it explicitly welcomes applicants from all backgrounds.

Qualifications

• Apprenticeships opportunities mentioned in the advert.
• Equal opportunities employer welcoming diverse backgrounds.

Responsibilities

• Make guests feel comfortable and looked after during their stay.
• Be proactive and people‑focused to bring smiles to guests.
• Work flexible shifts, including evenings and weekends as needed.

Job description

Holiday Inn Leicester

Occasional Worker Agreement, £12.71 per hour

Are you able to create genuine connection with people and provide moments of delight? If you are answering YES, then we want to hear from you.

We are recruiting for a Front Office Assistant to join our Front Office team. You will be making our guests feel comfortable and looked after, making sure they are welcomed and cared for during their stay.

You will be proactive and people focused, always looking to make an impact on the guests and bring smile to their faces.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

What's in it for you?

Look at some of the Rewards and Benefits available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.