Academy Front Desk & Admin Coordinator

E-ACT the Oldham Academy North; North Waterhouse Farm; On-site; GBP 23,000 - 24,000; Full time

Benefits offered by this job

Cycle to Work scheme

Defined benefit pension (LGPS or TPS)

Life cover (3x pensionable pay)

31 days annual leave

Job summary

E-ACT The Oldham Academy North is seeking an Academy Administrator & Receptionist to provide high-quality administrative support and deliver a welcoming front-of-house service for pupils, parents, staff and visitors.

You will be the first point of contact, ensuring smooth day-to-day operations, handling enquiries, maintaining records and supporting attendance processes with confidentiality and professionalism.

Qualifications

• GCSEs (or equivalent) in English and Mathematics with good literacy and numeracy.
• Proven administrative experience with strong organisational skills and ability to prioritise a busy workload.
• Excellent communication and interpersonal skills with confidence to engage with pupils, parents, staff and visitors.
• Strong IT skills, including Microsoft Office, and ability to maintain accurate records/databases.
• Professional, customer-focused approach with discretion and ability to handle confidential information.

Responsibilities

• Provide professional reception and front-of-house support as first point of contact for visitors and stakeholders.
• Deliver efficient administrative support, produce correspondence, maintain records and support academy operations.
• Maintain accurate pupil, parent and staff data, handling information confidentially in line with GDPR.
• Support attendance administration, record attendance, monitor lateness and communicate with parents.
• Manage communications via telephone, email and face-to-face enquiries with a professional, responsive service.

Skills

Reception experience

Organisational skills

Communication skills

Microsoft Office

Confidentiality

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

E-ACT The Oldham Academy North is seeking an Academy Administrator & Receptionist to provide high-quality administrative support and deliver a welcoming front-of-house service for pupils, parents, staff and visitors.

You will be the first point of contact, ensuring smooth day-to-day operations, handling enquiries, maintaining records and supporting attendance processes with confidentiality and professionalism.