Front of House Team Member

Boparan Restaurant Group; St Albans; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% staff discount

Training and development

Flexible hours

Job summary

BRG's St Albans hub is seeking a Front of House Team Member to welcome guests and ensure a memorable dining experience across our brands, including Carluccio's and Ed's Easy Diner. You will greet guests, take orders and deliver fast, friendly service in a busy restaurant environment.

Join a supportive team at BRG, where training, development and flexible hours help you grow while you contribute to a guest-focused culture and a vibrant dining scene in St Albans.

Qualifications

• Experience in casual dining and guest service.
• Ability to work as part of a team.
• Strong communication and people skills.

Responsibilities

• Greet and seat guests with a smile and make them feel at home.
• Take orders accurately and serve promptly with a positive attitude.
• Deliver food and drinks to tables and ensure orders are correct.
• Handle special requests or concerns professionally.
• Keep front-of-house area clean and welcoming.
• Collaborate with team to deliver seamless service from start to finish.

Skills

Casual dining experience

Teamwork

Communication skills

Job description

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we're bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed's Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's - all under one roof. We're not just serving food; we're creating moments that make people smile.

Why This Role Is Special

As a Front of House Team Member, you'll be the warm, welcoming face of our restaurant. You'll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it's greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer

• Generous Discounts: 50% off at all our brands for you and up to 5 friends-plus additional perks!
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We're Looking For?

If you're enthusiastic, customer-focused, and love working in a fast-paced environment, we'd love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest - Acting with integrity in everything we do.
• Hardworking - Giving our best, every day.
• Hungry - Always striving for growth and excellence.
• Heart - Caring deeply about our people, our guests, and our communities.

St Albans CAFFÈ Carluccio's, located at the front of Sainsbury's St Albans offering an array of freshly prepared sandwiches, delicious pastries and specialty coffees.

Skills

• Casual Dining Experience
• Teamwork
• Communication Skills