Front of House Team Member

Harri; Tamworth; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

50% discount BRG brands

Flexible hours

Job summary

The Restaurant Hub - Tamworth is seeking a friendly Front of House Team Member to create memorable dining experiences. You’ll greet guests, take orders, and serve with a smile, while maintaining a clean, welcoming front-of-house environment.

Join a team within BRG brands and enjoy flexible hours and generous discounts. Enthusiastic, customer-focused individuals who thrive in a fast-paced setting are encouraged to apply.

Qualifications

• Customer-focused and friendly attitude.
• Able to work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and seat guests with a welcoming smile.
• Take orders accurately and answer questions politely.
• Serve food and beverages promptly and attentively.
• Provide excellent customer care and handle special requests.
• Keep front-of-house area tidy and welcoming.
• Collaborate with team to ensure smooth service.

Skills

Customer service

Communication

Teamwork

Job description

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special:

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities:

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer:

• Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We’re Looking For?

If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

The Restaurant Hub in Tamworth located upstairs in the Sainsburys Supermarket and overlooking the store, we’re on the Ventura Retail Park making it the perfect place to unwind and refuel before or after a full day of shopping.