Front of House Team Member

Haven Holidays; Poole; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

50% off on-park dining

20% discount Haven Holidays and in‑gap

Free access to facilities

Savings at national brands and Retail

Job summary

Haven Holidays in Poole invites you to join our restaurant team as a Restaurant Team Member. You will greet guests, take orders, serve meals, and contribute to a warm, welcoming dining atmosphere that guests remember.

Our team emphasizes hospitality, efficiency and guest satisfaction. You will work closely with kitchen and front-of-house colleagues to keep service smooth, especially during peak times, while maintaining high hygiene standards and knowledge of daily specials and promotions to

Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.
• Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.
• Keep restaurant and serving areas clean and tidy, maintaining hygiene and cleanliness standards.
• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Job description

Employer: Haven. Advertised by inploi, which runs Haven's careers site.

Type:Full-Time / Part-Time / Seasonal

Pay Rates:Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Restaurant Team Member, whereyou'llplay a key role in creating unforgettable dining experiences for our guests.

We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role,you’llbe the face of our restaurant—greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.

Key Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.


• Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.


• Keep restaurant and serving, areas clean and tidy,maintaininghygiene and cleanliness standards.


• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Requirements

• Previousexperience in a restaurant, fastfoodor customer service role or as a waiter orwaitressis a plus but notrequired.


• Strong communicationskills and a positive, guest-oriented attitude.


• Ability to work efficiently in a fast-paced environment.


• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.


• Comprehensive training and ongoing support.


• Career development opportunities, including fully funded qualifications.


• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.