Front of House Team Member

TN United Kingdom; Morecambe; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen im Gastgewerbe sucht nach einem engagierten Front of House Teammitglied, das die Gäste mit einem Lächeln begrüßt und ihnen ein unvergessliches Erlebnis bietet. In dieser dynamischen Rolle sind Sie für die Begrüßung der Gäste, das Aufnehmen von Bestellungen und das Servieren von Speisen verantwortlich. Ihre positive Einstellung und Ihr Engagement für den Kundenservice tragen dazu bei, eine einladende Atmosphäre zu schaffen, in der sich jeder Besucher wohlfühlt. Wenn Sie in einem lebhaften Umfeld arbeiten möchten und eine Leidenschaft für Gastfreundschaft haben, könnte diese Position genau das Richtige für Sie sein.

Benefits

Zusätzlicher bezahlter Urlaub für Geburtstage

50% Rabatt auf Speisen

1 £ Aufenthalt in unseren Inns

1/3 Rabatt auf Zimmerbuchungen

£50 für Buchungen am selben Tag

15% Rabatt für Angehörige

24/7 vertrauliche Unterstützung

Tronc (Tipps)

Mitarbeiterentwicklung

Unterstützung für wohltätige Zwecke

Qualifications

• Leidenschaft für Kundenservice und Gastfreundschaft.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Begrüßung der Gäste und Sicherstellung eines warmen Empfangs.
• Bestellungen aufnehmen und Gerichte servieren.

Skills

Kundenservice

Aufmerksamkeit für Details

Positive Einstellung

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Midland boasts a prime beachfront location in the heart of Morecambe, offering breathtaking views across the bay. With its stunning coastal setting, the hotel enjoys a tranquil atmosphere, perfect for those looking to relax while watching the ever-changing seascape. Just a short walk from the town's promenade, attractions, and historic landmarks, The Midland is ideally situated to experience the charm and beauty of Morecambe and its stunning coastline.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…

*Age-related pay rates apply for Under 21s.*