Front of House Team Member

Nuffield Health; Moorgate; On-site; GBP 65,000 - 73,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is hiring a Front of House Team Member at Moorgate for a part-time role (16 hours per week). You will greet members, handle enquiries, and support reception while contributing to a welcoming club atmosphere.

The role requires strong communication, a customer-focused mindset, and basic IT skills (Word/Excel). Training for Lifeguard duties may be provided. Benefits include gym membership and wellbeing rewards.

Qualifications

• Customer-focused approach with strong communication skills.
• Basic IT competency including Word and Excel.
• Willingness to learn and follow lifeguard-related training.

Responsibilities

• Provide exceptional customer service to members and visitors.
• Support the reception area to ensure smooth operations.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries helpfully.
• Potentially cover Lifeguard breaks when required.

Skills

Customer service

Communication

Basic IT skills

Swimming

Tools

Word

Excel

Job description

Front of House Team Member Moorgate FWC | Customer | Permanent | Part time £27,768 pro-rata 16 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member / Receptionist at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team , you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued.

That’s why we’ve developed a benefits package with you in mind.

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today.

It starts with you.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all the income into all our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier.