Front of House Team Member

Nuffield Health; Greater London; Hybrid; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Moorgate FWC is seeking a Front of House Team Member to greet members and visitors with a friendly, professional approach. This 16-hour-per-week role supports reception duties and delivers excellent customer care in a busy gym environment.

You will need strong communication skills, basic IT (Word/Excel), and be prepared to undertake Lifeguard training and maintain high swimming standards. A part-time, permanent position with pro-rata salary is offered.

Qualifications

• Provide exceptional customer-focused service to gym members and visitors.
• Demonstrate strong communication skills, both in person and over the phone.
• Assist with front desk duties and reception operations.
• Be willing to undergo Lifeguard training and maintain high swimming standards.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Skills

Customer service

Communication

Reception duties

Lifeguard training

Word

Excel

Tools

Word

Excel

Job description

Front of House Team Member

Moorgate FWC | Customer | Permanent | Part time

£27,768 pro-rata

16 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member / Receptionist at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team , you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.