Front of House Team Member

Professionals At Play; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

50% off food & drink

Free gaming

Employee Assistance Program

Rewards Gateway discounts

TiPJAR tips access

Team incentives

Job summary

King Pins Manchester Trafford Palazzo is seeking a Front of House Team Member to drive guest experiences with energy and a passion for hospitality. You will join a large team in a lively venue and contribute to delivering great service across drinks, food, and gaming experiences.

We value a team player with positive energy who can lead by example, maintain high standards, and bring their own personality to the role. Flexible hours encouraged, with weekend availability.

Qualifications

• Energetic attitude and a passion for hospitality.
• Team player with a collaborative mindset.
• Delivers friendly, engaging guest experiences.

Responsibilities

• Deliver the best guest experience on every visit.
• Serve high-quality drinks and food and gaming experiences as trained.
• Lead by example with strong team engagement and standards.
• Maintain high front-of-house and bar standards.
• Bring your personality and get involved.

Skills

Energetic

Hospitality

Team player

Positive energy

Job description

FRONT OF HOUSE TEAM MEMBER

KING PINS MANCHESTER TRAFFORD PALAZZO

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You'll find state-of-the-art Ten Pin and Duck Pin lanes, ice-free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling.

Started by 2 brothers 13years ago, falling under the Professionals At Play umbrella, we now operate 30sites nationwide with many more to come!

WHAT WE'D EXPECT FROM YOU;

In our Front Of House Team Members, we want energy that drives the business forward in a way that requires you to be a real team player with a passion for hospitality.

Role Responsibilities:

• Ensure we are delivering the best guest experience for our customers on every visit.
• Serving great quality drinks, food and gaming experiences to the specs and training provided
• Leading by example through great team efforts and engagement
• Maintaining great standards both in front and behind the bar
• Be yourself! Bring your personality and get involved

WHAT WE WANT FROM AN INDIVIDUAL;

We want you to bring enthusiasm and your own character to the role. King Pins is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

• Passionate attitude
• Loves to be professional playful
• Always gives good energy
• Your team. Every time

WHAT YOU GET;

• Competitive Hourly Rates Available
• Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc
• 2 Staff Socials throughout the year
• Opportunity for progression with in house and external training
• Equal share of tips & service charge
• 50% off food and drink & free gaming
• Employee Assistance Program that includes access to free counselling services
• Access to Rewards Gateway, offering discounts at 100s of retailers
• Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS;

• Flexible hours available
• It is expected that you will be available to work weekends and public holidays
• Expected to have a reliable commute to work
• Work within a large team of up to 50 staff members
• Reporting directly to Line Managers