Front of House Team Member

Professionals At Play; Belfast City District; Hybrid; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Competitive hourly rates

Team incentives

Staff socials

In-house training & progression

Tips & service charge

50% off food & drink

Job summary

King Pins Belfast Castle Lane is seeking a Front Of House Team Member to join our lively, family-friendly entertainment venue. You will bring energy, hospitality and a passion for delivering a great guest experience across drinks, food and gaming experiences.

Join a fun, professional team with opportunities for progression, competitive hourly rates and a range of team incentives. Weekend availability and reliable commute are preferred.

Qualifications

• Enthusiastic, energetic and ready to be a team player.
• Professional and playful approach to hospitality and guest service.
• Consistently high-energy and constructive in a busy environment.
• Strong emphasis on teamwork and supporting colleagues.

Responsibilities

• Delivers the best guest experience on every visit.
• Serves drinks, food and gaming experiences to defined specs.
• Leads by example through team engagement and collaboration.
• Maintains high standards front and back of bar.
• Brings personality to the role and participates actively.

Skills

Passionate attitude

Professional playful

Team energy

Every time team

Job description

FRONT OF HOUSE TEAM MEMBER

KING PINS BELFAST CASTLE LANE

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You’ll find state-of-the-art Ten Pin and Duck Pin lanes, ice-free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling.

Started by 2 brothers 13years ago, falling under the Professionals At Play umbrella, we now operate 30sites nationwide with many more to come!

WHAT WE’D EXPECT FROM YOU;

In our Front Of House Team Members, we want energy that drives the business forward in a way that requires you to be a real team player with a passion for hospitality.

Role Responsibilities:

• Ensure we are delivering the best guest experience for our customers on every visit.
• Serving great quality drinks, food and gaming experiences to the specs and training provided
• Leading by example through great team efforts and engagement
• Maintaining great standards both in front and behind the bar
• Be yourself! Bring your personality and get involved

WHAT WE WANT FROM AN INDIVIDUAL;

We want you to bring enthusiasm and your own character to the role. King Pins is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

• Passionate attitude
• Loves to be professional playful
• Always gives good energy
• Your team. Every time

WHAT YOU GET;

• Competitive Hourly Rates Available
• Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc
• 2 Staff Socials throughout the year
• Opportunity for progression with in house and external training
• Equal share of tips & service charge
• 50% off food and drink & free gaming
• Employee Assistance Program that includes access to free counselling services
• Access to Rewards Gateway, offering discounts at 100s of retailers
• Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS;

• Flexible hours available
• It is expected that you will be available to work weekends and public holidays
• Expected to have a reliable commute to work
• Work within a large team of up to 50 staff members
• Reporting directly to Line Managers