Front of House Team Member

Pins Leisure Ltd - King Pins & Star Pins; Coventry; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive hourly rates

Team incentives

Staff socials

Progression opportunities

Tips & service charge

50% off food and drink

Counselling services

Rewards Gateway discounts

TiPJAR access

Retailer discounts

Job summary

Pins Leisure Ltd - King Pins & Star Pins Coventry West Orchards is seeking a Front of House Team Member to join a lively family-friendly venue. You’ll help deliver a legendary bowling experience with drinks, food and gaming for all ages, ensuring excellent guest satisfaction.

The role requires energy, a team-centered mindset and a professional, playful approach. Flexible hours include weekends and holidays, with opportunities for progression and in-house training.

Qualifications

• Energetic hospitality mindset with a passion for guest experience.
• Ability to work well in a large team and adapt to a fast-paced environment.
• Positive attitude and willingness to engage with customers.

Responsibilities

• Deliver the best guest experience on every visit.
• Serve drinks, food and gaming experiences to standard and training.
• Lead by example with team engagement and strong standards.
• Maintain high standards at front and behind the bar.
• Bring personality and get involved with the team.

Skills

Enthusiasm

Team player

Professional playful

Good energy

Job description

A LITTLE BIT ABOUT OUR BRAND

Looking for a fun and exciting opportunity? A legendary bowling experience for all the family. You’ll find state-of-the-art Ten Pin lanes, ice-free curling, shuffleboard, tech darts, virtual shooting, arcade games, mini golf and more! Grab a snack or dig in for a feast with our Star Pins food menu! With tasty pizza, delicious chicken, nachos, fries, hot dogs and more, there really is something for everybody. And for afters, our choice of ice cream and pick n mix should the sweet spot.

FRONT OF HOUSE TEAM MEMBER

STAR PINS COVENTRY WEST ORCHARDS

A LITTLE BIT ABOUT OUR BRAND

Looking for a fun and exciting opportunity? A legendary bowling experience for all the family. You’ll find state-of-the-art Ten Pin lanes, ice-free curling, shuffleboard, tech darts, virtual shooting, arcade games, mini golf and more! Grab a snack or dig in for a feast with our Star Pins food menu! With tasty pizza, delicious chicken, nachos, fries, hot dogs and more, there really is something for everybody. And for afters, our choice of ice cream and pick n mix should the sweet spot.

Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!

WHAT WE’D EXPECT FROM YOU

In our Front Of House Team Members, we want energy that drives the business forward in a way that requires you to be a real team player with a passion for hospitality.

Role Responsibilities:

• Ensure we are delivering the best guest experience for our customers on every visit.
• Serving great quality drinks, food and gaming experiences to the specs and training provided
• Leading by example through great team efforts and engagement
• Maintaining great standards both in front and behind the bar
• Be yourself! Bring your personality and get involved

WHAT WE WANT FROM AN INDIVIDUAL

We want you to bring enthusiasm and your own character to the role. Star Pins is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

• Passionate attitude
• Loves to be professional playful
• Always gives good energy
• Your team. Every time

WHAT YOU GET

• Competitive Hourly Rates Available
• Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc
• 2 Staff Socials throughout the year
• Opportunity for progression with in house and external training
• Equal share of tips & service charge
• 50% off food and drink & free gaming
• Employee Assistance Program that includes access to free counselling services
• Access to Rewards Gateway, offering discounts at 100s of retailers
• Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

• Flexible hours available
• It is expected that you will be available to work weekends and public holidays
• Expected to have a reliable commute to work
• Work within a large team of up to 50 staff members
• Reporting directly to Line Managers