Front of House Team Member

TN United Kingdom; Knaresborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality team as a Front of House Team Member in Knaresborough. You will be the welcoming face for guests, ensuring memorable experiences through exceptional customer service. Enjoy various benefits including paid breaks and discounts at inns. The role requires a positive attitude and the ability to thrive in a fast-paced environment.

Benefits

Extra paid holiday for birthday

50% off food at any Inns

£1 stays during January-March

1/3 off room bookings all year

£50 for same day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Tips (Tronc) included

Contribute to Give-inn back scheme

Qualifications

• Thrives in a fast-paced environment with a passion for customer service.

Responsibilities

• Greeting guests and taking orders.
• Serving dishes and recommending drinks.

Skills

Customer Service

Positive Attitude

Job description

Social network you want to login/join with:

Front of House Team Member, Knaresborough

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Client:

The Knaresborough Inn

Location:

Knaresborough, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

fc85bc24f796

Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

Benefits include:

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our locations with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• Loved ones can enjoy 15% off bed and breakfast.
• 24/7 confidential support via Employee Assistance Programme.
• Tips (Tronc) included.
• Contribute to our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

Standing proudly on cliffs above the River Nidd, Knaresborough offers historic walkways, cobbled alleys, and scenic river walks. The Inn is set in a picturesque location with history and vibrant town life.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is memorable. Your positive attitude, attentiveness, and passion for hospitality make our Inn welcoming and lively.

Responsibilities include greeting guests, taking orders, serving dishes, and recommending drinks. No two days are the same, and your professionalism creates an enjoyable atmosphere for guests and team alike.

If you thrive in a fast-paced environment with a passion for customer service, you’ll fit right in.

Watch Megan’s video to learn more about our front-of-house roles: https://careers.inncollectiongroup.com/join-inn

This role includes colleague accommodation: https://careers.inncollectiongroup.com/live-inn

*Age-related pay rates apply for Under 21s.*