Front of House Team Member

Nuffield Health; Leicester Forest East; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Leicester FWC is seeking a Front of House Team Member to greet members and visitors, support reception and café, and help maintain a friendly, professional environment.

You will use basic IT skills including Word and Excel and provide welcome, answer queries with empathy, and assist Lifeguard coverage as required. This is a permanent, full-time role with a 40-hour week.

Qualifications

• Customer-focused and friendly with strong interpersonal skills.
• Ability to communicate clearly with members and visitors.

Responsibilities

• Greet members and visitors and provide excellent service.
• Assist with reception and café operations to ensure smooth running.
• Answer queries and support Lifeguard breaks as needed.

Skills

Customer service

Communication skills

Basic computer skills

Tools

Word

Excel

Job description

Front of House Team Member
Leicester FWC | Customer | Permanent contract | Full time
£26,707.20 per annum
40 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.