Front of House Team Member

Stonegate Pub Company; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a lively pub in Hammersmith, where your passion for great food and drinks will shine. As a Front of House Team Member, you'll engage with guests, ensuring they have a memorable experience. With training and support provided, you'll thrive in a dynamic environment that values teamwork and customer service. Enjoy exclusive perks like discounts and healthcare benefits while being part of the largest pub operator in the UK. This is a fantastic opportunity to grow your skills and make lasting connections in a fun, energetic setting.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Corporate discount rates

Healthcare benefits

Early access to earned wages

Qualifications

• Ability to connect with guests and create a positive experience.
• Experience in a fast-paced environment is beneficial.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain a clean and safe environment for all.

Skills

Customer Service

Teamwork

Food and Beverage Knowledge

Education

High School Diploma

Job description

At Hop Poles, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

1. Help prepare and serve our delicious food and drinks at Hop Poles.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

About us

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of the day or night. We cater to a diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a great night out. Each venue has its own identity, and we celebrate this diversity within our teams. We seek team members who engage confidently with guests and have a passion for great beer, cocktails, and sport. If it’s live, it’s on — and we are the place to watch it. The Hop Poles is located in the lively area of Hammersmith, making it a great choice for any occasion. Guests can enjoy dinner and drinks before heading to top-billed comedy shows at The Apollo or catching a new production at The Lyric.

What’s in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.
2. Stonegate Xtra Rewards – An online benefits portal offering discounts across the High Street and other retailers.
3. VIP entry to our pubs and bars.
4. David Lloyd Corporate Discount Rates.
5. Vitality Healthcare.
6. Wagestream – Early access to your earned wages.

At Stonegate Group, we’re proud to be the largest operator of pubs, bars, and late-night venues in the UK. Our brands include Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance so we can provide the necessary support. Contact Hop Poles directly for assistance.