Front of House Team Member

The Chapter Collection; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant pub that tells stories through exceptional food and drinks. As a Front of House Team Member, you'll connect with guests and contribute to a positive atmosphere. Enjoy flexible working hours, discounts, and various perks while being part of a community-focused team. This is more than just a job; it's an opportunity to make a difference and enhance the pub experience for everyone. If you’re passionate about hospitality and enjoy teamwork, this role is perfect for you.

Benefits

25% off food and drink

Discounts across High Street retailers

VIP entry to pubs and bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Vitality Healthcare

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Ability to connect with the team and create a positive guest experience.
• Experience in food and beverage service is a plus.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to enhance the guest experience.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Food and Beverage Preparation

Cleanliness and Safety

Job description

Location - Eagle North

Front of House Team Member

At Eagle North, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

1. Help prepare and serve our delicious food and drinks at Eagle North.

2. Offer friendly recommendations to enhance the guest experience.

3. Contribute to maintaining a clean and safe environment for guests and team members.

About us

We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and a uniquely enjoyable experience from start to finish. We seek individuals who strive to make a difference, can inspire our guests, and elevate our sites into more than just a pub.

The Eagle is the beating heart of Ladbroke Grove, near the historic Notting Hill Market. Located in a vibrant community, our pub caters to locals and visitors alike, offering carefully curated food, perfectly served drinks, and unique experiences for everyone. Our ground floor bar is cozy during colder months with an open fireplace, and in warmer seasons, our al fresco terrace is perfect for enjoying a summer spritz.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
• Stonegate Xtra Rewards – discounts across the High Street and retailers
• VIP entry to our pubs and bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Discounted Dental Insurance
• Wagestream – Early access to earned wages

At Stonegate Group, we are the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and need reasonable adjustments during the recruitment process, please inform us in advance so we can provide the necessary support. Contact Eagle North directly for assistance.