Front of House Team Member

Fenwick Limited; Kingston upon Thames; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join an established industry player as a Front of House team member, where your passion for hospitality will shine. This role offers a unique work-life balance without late-night shifts, allowing you to provide exceptional service in a vibrant restaurant setting. You'll engage with guests, ensuring they leave with a memorable dining experience while working alongside a dynamic team. With a focus on personal growth and a supportive environment, this position is perfect for those eager to learn and thrive in the hospitality sector. Enjoy a range of benefits, including generous leave and wellness support.

Benefits

25% Colleague Discount

28 days annual leave

Birthday day off

24/7 GP support

Mental health services

Fitness schemes

Pension scheme

Qualifications

• Proven track record in a customer-facing role is desirable.
• Ability to adapt to changing demands in a fast-paced environment.

Responsibilities

• Enhancing customers' dining experience with authentic service.
• Maintaining cleanliness and sharing menu knowledge with guests.

Skills

Customer Service

Communication Skills

Adaptability

Positivity

Hospitality Passion

Job description

Do you have what it takes to join our team as a Front of House team member? We are looking for dynamic and driven individuals to ensure our customers experience our renowned hospitality at our Restaurant in Kingston.

Role Details

Unlike many hospitality roles, ours do not involve late-night shifts, offering a rare and highly sought-after work-life balance. Our Front of House team members enhance our customers' dining experience, ensuring they leave with a lasting impression. They provide authentic, natural service, maintain cleanliness, and share knowledge of the menu with guests.

Current Contract

1x 15 hours per week

Candidate Profile

We seek warm, welcoming, adaptable, courageous, innovative, and goal-oriented individuals to join us on our exciting journey. Key skills and attributes include:

1. A proven track record in a customer-facing role (desirable but not essential)
2. Ability to adapt to changing demands and maintain positivity in a fast-paced environment
3. A passion for hospitality and a willingness to learn and grow
4. Excellent communication and interpersonal skills

Benefits

• 25% Colleague Discount (most areas)
• 28 days annual leave, increasing to 33 days with service (pro rata for part-time)
• Birthday day off in your birthday month
• WeCare support including 24/7 GP, mental health services, and fitness schemes
• 'Perks*' discounts, deals, and cashback
• Pension scheme

About Fenwick

Fenwick is the UK’s largest family-owned department store group, with a rich heritage and a future-focused outlook. Our 2,000-strong team works across stores, support functions (Digital, Buying & Merchandising, IT, Finance, People, Customer Service), and our restaurants and distribution channels. Our restaurant division offers an exceptional dining experience, showcasing Fenwick’s renowned hospitality.