Front of House Team Member

Nuffield Health Brentwood; Sunbury-on-Thames; On-site; GBP 26,000 - 31,000; Part time

Job summary

An established industry player is seeking a Front of House Team Member to create a welcoming atmosphere for members and visitors. This part-time role involves providing exceptional customer service, supporting reception and café operations, and ensuring a friendly environment. With a focus on health and wellbeing, the company offers a range of benefits, including free gym membership and health assessments. If you have great communication skills and a passion for customer care, this is an exciting opportunity to join a team dedicated to making a positive impact.

Benefits

Free Gym Membership

Health Assessments

Retail Discounts

Pension Options

Qualifications

• Excellent customer service and communication skills are essential.
• Basic computer skills required, including Word and Excel.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support the reception and café areas for smooth operations.
• Help create a friendly and professional environment.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Empathy

Flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member
Sunbury FWC | Front of House | Permanent contract | Part time
£26,166.40 pro rata
24 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated, and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club.

• Support the smooth running of our reception and café areas.

• Help us create a friendly, relaxing, and professional environment.

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.

• Support the café team, with preparing and serving fresh, healthy, and nutritional food and drinks.

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health, and wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.