Front of House Team Member

The Coniston Inn; Coniston; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join The Coniston Inn's Front of House team, where your welcoming smile and dedication to customer service create memorable experiences for all guests. Enjoy a dynamic work environment in a stunning location by Coniston Water, with opportunities for personal growth and an array of employee benefits.

Benefits

Paid Breaks

Discounted Food

Employee Assistance Programme

Tips through Tronc

Qualifications

• Passion for hospitality and customer service.
• Ability to thrive in a fast-paced environment.
• Commitment to delivering memorable guest experiences.

Responsibilities

• Greet guests and ensure a warm welcome.
• Serve food and beverages while taking orders.
• Maintain a lively and enjoyable atmosphere.

Skills

Customer Service

Teamwork

Adaptability

Positive Attitude

Job description

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About The Inn Collection Group

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. We deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

What We Offer

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience spontaneous trips with £50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too.
• 24/7 confidential support via our Employee Assistance Programme.
• Benefit from tips through Tronc.
• Contribute to our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

Location

Located on the shores of Coniston Water, this classic Lakeland slate building offers sensational views of the lake and surrounding fells. Recently restored, it stands as a stunning landmark with tranquil waters just a short walk away, perfect for enjoying the natural beauty of the Lake District.

Role Overview

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending drinks from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right in…

This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*