Front of House Team Member

The Ambleside Inn; Ambleside; On-site; GBP 19,000 - 25,000; Full time

Job summary

Join The Ambleside Inn as part of our Front of House team. You will be the first welcoming touch for our guests, ensuring their stay is warm and memorable. We seek enthusiastic individuals with a passion for customer service to contribute to our award-winning hospitality in the stunning Lake District.

Benefits

Extra paid holiday for birthdays

Support from Lead-Inn development program

Paid breaks

50% off food

Discounted stays during certain months

Confidential support through Employee Assistance Programme

Award-winning team benefits

Qualifications

• Thrive in a fast-paced environment.
• Committed to delivering exceptional experiences.
• Passion for hospitality.

Responsibilities

• Greet guests and ensure their experience is memorable.
• Take orders and serve dishes.
• Create a lively atmosphere in the Inn.

Skills

Customer Service

Positive Attitude

Attention to Detail

Job description

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About The Inn Collection Group

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. We deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, with the goal of Making People Happy.

Why Join Us?

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience spontaneous trips with £50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• Access 24/7 confidential support through our Employee Assistance Programme.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

The Ambleside Inn

Set against breathtaking fell views and scenic walking routes, it’s the perfect base to explore the Lake District. Surrounded by nature's tranquility and with easy access to picturesque trails, it’s a place to immerse yourself in stunning landscapes.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes, or recommending drinks, no two days are the same. Your professionalism and enthusiasm create a lively atmosphere, making our Inn a place guests love to visit and our team loves to work!

If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right in…

Watch Megan’s video to learn more about our front-of-house roles: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*