Front of House Team Member

TN United Kingdom; Colchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing restaurant brand, where you can join a vibrant team dedicated to delivering exceptional service and unforgettable dining experiences. As a Team Member, your role will be pivotal in ensuring guests receive top-notch care, from assisting with meal choices to maintaining a clean and welcoming environment. With a focus on teamwork and brand standards, you'll thrive in a supportive atmosphere that values your contributions and offers fantastic career progression opportunities. Join us and be part of a culinary revolution!

Benefits

Career Progression Opportunities

Team Environment

Employee Discounts

Qualifications

• Ability to provide excellent guest care and maintain brand standards.
• Demonstrate a clear understanding of menu items and allergens.

Responsibilities

• Support the team in delivering exceptional food quality and guest care.
• Process orders and maintain cleanliness in guest areas.

Skills

Customer Service

Communication Skills

Teamwork

Adaptability

Positive Attitude

Education

High School Diploma

Tools

POS System

Job description

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Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Now is the time to join our team!

We are looking for Team Members who have what it takes to grow with us and share in our success.

You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service! Your role is very important to us here at GDK as you will be the driving force in helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and wanting to return!

Here is what you need:

Restaurant Team Member Front of House:

• Our Guest is first in everything we do.
• Have a positive “can do” attitude.
• Assist guests in choosing meals and drinks and provide additional up-sell information.
• Process guests’ orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to complement the guest experience & increase sales.
• Process sales, provide guests with receipts, and deliver food.
• Greet EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with inquiries.
• Assemble and package orders to the brand standard.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready to be received by the guest.
• Work to Brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Ability to speak clearly and listen attentively to guests and team members.
• Maintain a clean & smart appearance.
• Display a positive and enthusiastic approach to all tasks.
• Exhibit a cheerful and helpful attitude, always providing excellent guest care.
• Adapt to changing business volume levels with a sense of urgency.
• Demonstrate a complete understanding of the menu & Allergens.
• Follow instructions to achieve brand standards (The GDK way).
• Fill in daily paperwork in line with GDK standards.
• Be cross-trained in all areas of the kitchen and front counter.
• Care about exceptional guest service and maintaining impeccable standards.

Working for GDK, we offer a full Career Pathway and support you with fantastic progression opportunities!