Front of House Team Member - Baldock, Hertfordshire

German Doner Kebab; Baldock; On-site; GBP 10,000 - 22,000; Full time

Job summary

Join one of the fastest-growing restaurant brands as a Front of House Team Member in Baldock. Focused on exceptional service and quality, you will play a crucial role in ensuring guest satisfaction while working with a dynamic team. Opportunities for career progression are also available.

Benefits

Career progression opportunities

Supportive work environment

Qualifications

• Clear communication and attentive listening to guests and team members.
• Maintain a clean & smart appearance.
• Be cross-trained in all areas of the kitchen and front counter.

Responsibilities

• Assist guests in choosing meals and provide up-sell information.
• Process orders through the POS system and deliver food.
• Keep all guest areas clean and ensure orders are complete.

Skills

Communication

Customer Service

Teamwork

Flexibility

Job description

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Front of House Team Member - Baldock, Hertfordshire, Baldock

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EU work permit required:

Yes

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Job Reference:

40ae30ad3d92

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Front of House Team Member - Baldock, Hertfordshire

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. We focus on industry-leading levels of service, exceptional food, and creating an unforgettable experience for our guests.

Now is the time to join our team!

We are looking for Team Members who have what it takes to grow with us and share in our success.

You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service! Your role is very important to us here at GDK as you will be the driving force in helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and wanting to return!

Here is what you need:

Restaurant Team Member Front of House:

• Our Guests come first in everything we do.
• Have a positive “can do” attitude.
• Assist guests in choosing meals and drinks and provide additional up-sell information.
• Process guests’ orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to enhance the guest experience & increase sales.
• Process sales, provide guests with receipts, and deliver food.
• Greet EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with inquiries.
• Assemble and package orders to the brand standard.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready for the guest.
• Work to Brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Clear communication and attentive listening to guests and team members.
• Maintain a clean & smart appearance.
• Display a positive and enthusiastic approach to all tasks.
• Exhibit a cheerful and helpful attitude, providing excellent guest care.
• Adapt to changing business volume levels with a sense of urgency.
• Demonstrate a complete understanding of the menu & Allergens.
• Follow instructions to achieve brand standards (The GDK way).
• Accurately fill in daily paperwork in line with GDK standards.
• Be cross-trained in all areas of the kitchen and front counter.
• Care about exceptional guest service and maintaining impeccable standards.

Working for GDK, we offer a full Career Pathway and support you with fantastic progression opportunities!