Front of House Team Member

Harri; Chippenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discounts across brands (50% off

Training opportunities

Flexible hours

Job summary

Harri is seeking a Front of House Team Member for our restaurant hub in Chippenham, located inside a Sainsbury's supermarket. You’ll greet guests, take orders, and ensure a warm, attentive dining experience from arrival to departure.

Join a vibrant, multi-brand hospitality group with flexible hours, staff discounts across brands, training opportunities, and a supportive team culture focused on guest satisfaction and teamwork.

Responsibilities

• Greet and seat guests warmly as they arrive.
• Take orders accurately and respond to questions with a positive attitude.
• Serve food and drinks promptly and ensure orders are correct.
• Handle special requests or concerns professionally.
• Keep the front-of-house area tidy and welcoming.
• Collaborate with team to ensure smooth service from start to finish.

Job description

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special:

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities:

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer:

• Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

Just off the A350 you’ll find our vibrant Restaurant Hub situated inside the Sainsbury’s Supermarket in Chippenham. A light and airy meeting place with comfy booth seating and a wide variety of food and drinks from your favourite restaurants

Compensation: Minimum Wage