Front of House Team Member

Nuffield Health; Chichester; Hybrid; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Free gym membership

Pension options

Health assessments

Job summary

Nuffield Health is seeking a friendly Front of House Team Member for our Chichester club. This part-time, permanent role covers 16 hours per week with shifts including weekends, paying £27,248 pro rata per year.

You will greet members, manage reception and café areas, and support a welcoming, healthy environment. Strong communication, basic IT (Word/Excel), and a willingness to swim for Lifeguard breaks are needed; training on site will be provided.

Qualifications

• Genuine commitment to customer care.
• Willingness to cover Lifeguard breaks and swim to a high standard.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support reception and café areas for smooth operation.
• Create a friendly, relaxing, professional environment.
• Give a warm welcome and handle queries with care.
• Support the café team with healthy food and drinks.
• Be able to swim to a high standard and train on site for Lifeguard duties.
• Shifts include 4- and 8-hour slots with weekend work; contract is 16 hours, may increase to 24 hours in 2027.

Skills

Customer service

Communication

Basic computer skills

Flexibility

Initiative

Tools

Word

Excel

Job description

Front of House Team Member

Chichester FWC | Part time | Permanent
£27,248 pro rata

16 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
• Shifts will be a mix of 4 and 8 hours and will include weekends.
• The contract will be 16 hours but possibly increase to 24 hours in 2027

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.