Front of House Team Member

Nuffield Health; Norbury; Presencial; GBP 25 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free gym membership

Health assessments

Retail discounts

Pension options

Resumo da oferta

Nuffield Health in Norbury is seeking a Front of House Team Member to greet members and visitors, delivering excellent customer care with confidence and empathy. You will handle face-to-face and phone inquiries, contribute to a welcoming club environment and support reception duties with initiative.

The role requires strong communication, flexibility, and basic IT skills (Word/Excel). The post is part-time (32 hours per week) with a pro rata salary of £27,248 and benefits.

Qualificações

• Excellent communication skills, both face-to-face and over the phone.
• Flexible, motivated with initiative.
• Basic computer skills including Word and Excel.

Responsabilidades

• Provide exceptional and efficient customer service to all visitors.
• Support the smooth running of reception and give attention to detail.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries in a caring way.
• Cover Lifeguard breaks when required.

Conhecimentos

Communication skills

Customer service

Word and Excel

Ferramentas

Word

Excel

Descrição da oferta de emprego

Front of House Team Member Norbury FWC | Customer | Permanent contract | Part time £27,248 pro rata 32 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’re developed a benefits package with you in mind.

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today.

It starts with you.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.