Front of House Team Member

Nuffield Health; Colwick; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Nottingham FWC is seeking a Front of House Team Member to welcome members and visitors with warmth and professionalism. You will handle front-of-house duties and assist in the café, ensuring a clean, friendly environment while delivering excellent service.

The role requires strong communication, a flexible attitude, and basic IT skills. You may also cover Lifeguard breaks and will receive training on-site to maintain high standards across the club.

Qualifications

• Provide excellent customer service to club members and visitors.
• Strong communication skills both face-to-face and over the phone.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception and café areas.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way.

Skills

Customer service

Communication

Word/Excel basics

Flexible

Initiative

Tools

Word

Excel

Job description

Nottingham FWC | Customer | Permanent contract | Full time

£26,707.20 per annum

40 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

Provide exceptional and efficient customer service to everyone who visits our club

Support the smooth running of our reception and café areas

Help us create a friendly, relaxing and professional environment

Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.