Front of House Team Member

Nuffield Health; Carlton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Front of House Team Member to deliver outstanding customer service at our gym reception and café areas. You will help create a friendly, professional environment and warmly welcome all visitors.

You will assist with queries, support the café team with preparing and serving healthy food and drinks, and be prepared to swim to a high standard while undergoing on-site lifeguard training as needed.

Qualifications

• Excellent customer service and welcoming front-of-house skills.
• Experience in reception or café service environments.
• Willingness to undergo lifeguard training and maintain swim ability.

Responsibilities

• Provide exceptional customer service to gym members and visitors.
• Support reception and café areas for smooth daily operations.
• Create a friendly, relaxing and professional environment.
• Give a warm welcome and respond helpfully to queries.
• Assist the café team with preparing and serving food and drinks.

Skills

Customer service

Reception

Café service

Lifeguard training

Swim ability

Word & Excel

Tools

Word

Excel

Job description

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
  As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
  We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.
  • free gym membership
  • health assessments
  • retail discounts
  • pension options
  At Nuffield Health, we take care of what's important to you.