Front of House Team Member

Butcombe Group; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Front-of-House-Teammitglied, um eine herausragende Gastfreundschaft in einem der besten Pubs in Bristol zu bieten. In dieser Rolle sind Sie für die Bereitstellung eines außergewöhnlichen Service verantwortlich und tragen zur positiven Atmosphäre bei. Das Unternehmen ist bekannt für seine Auszeichnungen und bietet eine Vielzahl von Vorteilen, darunter Schulungen, Entwicklungsmöglichkeiten und ein unterstützendes Arbeitsumfeld. Wenn Sie leidenschaftlich daran interessiert sind, Menschen zu bedienen und in einem dynamischen Team zu arbeiten, dann ist dies die perfekte Gelegenheit für Sie.

Benefits

Zugang zu Liberationsleben

Wettbewerbsfähiger Stundenlohn

75% Rabatt auf Essen während der Schicht

Zugang zu Schulungs- und Entwicklungsprogrammen

Mitarbeiterunterstützungsprogramm

Teamfeiern und Veranstaltungen

Qualifications

• Erfahrung im Kundenservice und in der Gastronomie von Vorteil.
• Teamfähigkeit und positive Einstellung sind entscheidend.

Responsibilities

• Bereitstellung von hervorragendem Bar- und Warte-Service für unsere Kunden.
• Mitwirkung an der Schaffung einer einladenden und positiven Atmosphäre.

Skills

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Job description

We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers.

Boasting one of the best pub locations in Bristol, The Cottage dates back to 1868 and was used by merchants for storing Baltic timber for the growing number of businesses in the dock during that period.

Today, it’s a buzzing pub with stunning views across the harbour and a menu offering delicious takes on pub classics with a focus on seasonal ingredients, fresh fish, and seafood.

Behind the bar, expect a wide selection of award-winning Butcombe beer and local cider, and an exciting wine and cocktail list.

What’s in it for you?

• The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts, and much more!
• The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas!
• A competitive hourly rate plus an equal share of great tips.
• Access to industry-leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
• We offer additional support and coaching from our talented managers.
• You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
• We will back you with the tools you need to do a great job and have invested significantly in our properties.
• The buzz that comes with team parties, events, training courses, great suppliers, and some of the industry’s best team rewards, discounts, and benefits (including 75% off food on shift).
• A business that cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.